I forgot my PIN
Our security team can provide a recovery pin so you can manage your wallet again.
To receive one, please explicitly ask for a recovery pin in the support chat and our support team will keep you updated.
A recovery pin can take up to 48 hours since this is a manual process and this request is forwarded to our security team.
After you've received the recovery PIN, you can use it for any transaction that requires a PIN.
However, it is strongly advised to change it to one of your own choosing.
Your PIN can be changed per this guide.
To receive one, please explicitly ask for a recovery pin in the support chat and our support team will keep you updated.
A recovery pin can take up to 48 hours since this is a manual process and this request is forwarded to our security team.
After you've received the recovery PIN, you can use it for any transaction that requires a PIN.
However, it is strongly advised to change it to one of your own choosing.
Your PIN can be changed per this guide.
Updated on: 05/07/2022
Thank you!